OnTracAI

Functional Interview Question Bank

A single reference for all functional interviews. Use this as a checklist. Go deeper where signal is strong.


A. Role & Decision Context

Question
What is your role and what are you accountable for?
What decisions do you personally own vs influence?
Which decisions have the biggest financial or operational impact?
What decisions are hardest to make confidently today?

B. Where Time Goes

Question
What takes up the most time in a typical week?
What work feels repetitive or mechanical?
What work exists mainly because systems don't talk to each other?
What do you wish you didn't have to do manually?

C. Pain Points & Friction

Question
What's most frustrating about how work gets done today?
Where do processes slow down or break under pressure?
Where do handoffs between teams cause issues?
What breaks first when volume spikes?

D. Systems & Data

Question
What systems do you use daily?
Which system is the source of truth for your function?
Where does data get stuck or require manual movement?
Where do you not trust the data?
How do you know when data is wrong?

E. Reporting & Decisions

Question
How are reports built today?
How fresh is the data when you use it?
Where do numbers not match across reports?
What would change if you had real-time visibility?

F. Constraints & Guardrails

Question
What data cannot leave your systems or be shared externally?
Are there policies that block automation today?
What risks are absolutely unacceptable?
Where must human judgment be preserved?

G. The "Better" Test

Question
If everything worked perfectly, what would be different?
What decisions would get faster or easier?
What would you stop doing entirely?
What would you finally have time to do?

H. Maturity Check (1–5 Rating)

DimensionPrompt
Data integrationHow connected are your systems today?
Data qualityHow much do you trust your data?
AutomationHow automated is your function today?
Security postureHow locked down is your data environment?
Reporting maturityHow self-serve is reporting today?

I. Wrap-Up

Question
Who else should we talk to?
Any documents or artifacts we should review?
Anything we didn't ask that matters?